Your key to a world of academic communications.

Welcome to KeySurf.

KeySurf's broadband service is available at your residence. If you're interested in signing up, or you'd like a little extra help, then you're in the right place.

Get up and running.

Simply connect your computer to the ethernet socket in your room. Once you're connected, open up your web browser and click on the 'create new account' link and follow the on-screen instructions.

KeyView digital television.

KeySurf users get access to KeyView IPTV for high quality digital TV on your computer.
Download the KeyView user guide.

KeyConnect hotspot service.

KeySurf users get access to our roaming wireless hotspot service, KeyConnect, with access to over 10,000 wireless hotspots across the UK.
Download the KeyConnect user guide.

Get more.

If you're interested in making the most of the Internet, then upgrade now to 20Mbps or 50Mbps (depending on your building) for blisteringly fast connectivity.
Download the KeySurf user guide.

We're here for you.

Take a look at our Frequently Asked Questions, and if you can't find the answer to your question, email us at or call the number from the table below to get support for any of our services:

SiteNumber   SiteNumber
Beaumont Hall0116 383 0000Nixon Court0116 383 0005
Digby Hall0116 383 0001Mary Gee Houses 0116 383 0006
Freemen's Common0116 383 0003Salisbury Houses0116 383 0007
Gilbert Murray Stamford 0116 383 0004Stamford Hall0116 383 0008
John Foster0116 383 0009

Alternatively, you can call *6 from your Masterpoint room phone for free.
Customer support is open 8am to 10pm, 363 days a year.