KeySurf's broadband service is available at your residence. If you're interested in signing up, or you'd like a little extra help, then you're in the right place.
Simply connect your computer to the ethernet socket in your room. Once you're connected, open up your web browser and click on the 'create new account' link and follow the on-screen instructions.
KeySurf users get access to our roaming wireless hotspot service, KeyConnect, with access to over 10,000 wireless hotspots across the UK.
Download the KeyConnect user guide.
If you're interested in making the most of the Internet, then upgrade now to 10Mbps or 20Mbps (depending on your building) for blisteringly fast connectivity.
Download the KeySurf user guide.
Take a look at our Frequently Asked Questions, and if you can't find the answer to your question, email us at support@keysurf.net or call the number from the table below to get support for any of our services:
| Site | Number | | Site | Number |
|---|
| Beaumont Hall | 0116 383 0000 | | Nixon Court | 0116 383 0005 |
| Digby Hall | 0116 383 0001 | | Mary Gee Houses | 0116 383 0006 |
| Freemen's Common | 0116 383 0003 | | Salisbury Houses | 0116 383 0007 |
| Gilbert Murray Stamford | 0116 383 0004 | | Stamford Hall | 0116 383 0008 |
| | | John Foster | 0116 383 0009 |
Alternatively, you can call *6 from your Masterpoint room phone for free.
Customer support is open 10am to 8pm, Monday to Thursday, and 10am to 6pm, Friday to Sunday.
